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We have an excellent opportunity for a Security Receptionist to work in Leeds. This is a permanent position, 40 hours per week, Monday to Friday 08:00 – 16:00 hours and is based at our client’s commercial premises in Leeds. We seek to fill this post at the earliest opportunity.
To comply with Assignment Instructions to provide a first class reception service at our client’s site.
As the first point of contact, the Receptionist will possess a positive attitude and act as an ambassador for the company.
To provide a high standard of customer service, with both internal and external customers, thus maintaining the good reputation of G&K Security.
The ideal candidate MUST have an SIA Licence
To consistently welcome all guests and visitors in a professional, warm, friendly and welcoming manner
To display an outstanding level of customer service and continually strive to meet and exceed expectations
To undertake any administrative tasks and complete in a timely and efficient manner
To deliver all Reception services at the clients site
To deliver the correct Reception operation of the Visitor Management systems
To efficiently react and respond to customer enquiries and take action to resolve, wherever possible
To actively promote a safe working environment and escalate matters when required
To follow all existing and new procedures and policies
To actively participate in training, development and self-learning when required
To actively maintain a high level of personal presentation at all times
To undertake any other reasonable requests/tasks as requested by the G&K or our client
Have an SIA front line licence (SG or DS)
Experience in a security, receptionist or front of house role
Possess excellent communication skills, both written and verbal
Possess outstanding customer service skills
Be able to work without supervision and also as a member of a team
Possess a calm personality and be capable of controlling difficult situations
Be smart and well presented at all times, ensuring that footwear is polished and clothes are smart
Possess the following attributes: polite, helpful and diligent, with a “can do” ethos to ensure all tasks are complete, as required
To meet the role requirements by being flexible and reliable and competently utilise IT skills
Have a full five year checkable work history and current valid passport
Gough and Kelly are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.