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We have an excellent opportunity for a Security Receptionist to work in Leeds. This is a permanent position, 40 hours per week, Monday to Friday 08:00 – 16:00 hours and is based at our client’s commercial premises in Leeds. We seek to fill this post at the earliest opportunity.


Role Purpose:

To comply with Assignment Instructions to provide a first class reception service at our client’s site.


Role Requirements:

As the first point of contact, the Receptionist will possess a positive attitude and act as an ambassador for the company.

To provide a high standard of customer service, with both internal and external customers, thus maintaining the good reputation of G&K Security.

The ideal candidate MUST have an SIA Licence


Specific Duties:

  • To consistently welcome all guests and visitors in a professional, warm, friendly and welcoming manner
  • To display an outstanding level of customer service and continually strive to meet and exceed expectations
  • To undertake any administrative tasks and complete in a timely and efficient manner
  • To deliver all Reception services at the clients site
  • To deliver the correct Reception operation of the Visitor Management systems
  • To efficiently react and respond to customer enquiries and take action to resolve, wherever possible
  • To actively promote a safe working environment and escalate matters when required
  • To follow all existing and new procedures and policies
  • To actively participate in training, development and self-learning when required
  • To actively maintain a high level of personal presentation at all times
  • To undertake any other reasonable requests/tasks as requested by the G&K or our client


Essential criteria

  • Have an SIA front line licence (SG or DS)
  • Experience in a security, receptionist or front of house role
  • Possess excellent communication skills, both written and verbal
  • Possess outstanding customer service skills
  • Be able to work without supervision and also as a member of a team
  • Possess a calm personality and be capable of controlling difficult situations
  • Be smart and well presented at all times, ensuring that footwear is polished and clothes are smart
  • Possess the following attributes: polite, helpful and diligent, with a “can do” ethos to ensure all tasks are complete, as required
  • To meet the role requirements by being flexible and reliable and competently utilise IT skills
  • Have a full five year checkable work history and current valid passport


Gough and Kelly are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.

If you are interested in this role please email jade.ogbonson@gough-kelly.co.uk for an application or fill in the enquiry form below:

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