We pride ourselves on delivering superior customer service. But don’t just take our word for that. See what some of our clients have to say:

For a personalised quote or site visit, talk to a specialist today on 0344 880 7100 or email enquiry@gough-kelly.co.uk

The decision to award this contract to Gough and Kelly was not just cost-led, but also based on the trust and confidence we immediately had in their team. So far they have met all of our expectations.

Roger Pinto-Smith – Greenwoods Menswear – Facilities Manager

As the Event Safety Officer I had the pleasure of working with Gough & Kelly for the first time in July 2015 for the section of the Tour de Yorkshire that passed through the City of York. This was a complex event requiring a dynamic approach to ensure the safety of those attending the event and also facilitating the normal operation of a busy city on a Bank Holiday weekend. From the initial meetings, throughout the planning process and during delivery of the event I was impressed the professional approach of the Gough & Kelly team. Even more impressive was the stewarding team on the ground who dealt with the challenges they were faced with in a flexible and efficient manner. A first rate performance, and I look forward to working with Gough & Kelly again.

Phil Atkinson CMIOSH, Managing Director, ACT (National) Ltd – Risk Management for Events & Industry

I would like to take this opportunity to say a big thank you on behalf of Abbey Grange Academy for the time and effort Gough and Kelly have put into upgrading our CCTV system – we are really impressed with it! The professional service we received from the original planning through to the final handover of the completed system was second to none. I would particularly like you to pass on my thanks to the engineers that carried out the installation work and especially to Martin, who was particularly helpful and took time to work with us and show us how everything worked. I would not hesitate to recommend Gough and Kelly to anyone considering to use their services!

Ian Clarke, Abbey Grange Church of England Academy, Leeds

I wouldn’t use any other contractor.

Mr A Sowerby – Abbey Grange High School – Estate Grounds Keeper

Leeds Community Safety / Safer Leeds have worked successfully with Gough and Kelly Ltd over the last seven years in the implementation of bespoke, crime reduction solutions in all parts of Leeds. Gough and Kelly’s high quality of workmanship has always been complemented by their excellent after care service, and all schemes carried out have been delivered with agreed budgets and timescales. We continue to work closely in partnership with them on new and exciting schemes, in order to reduce crime and reduce the fear of crime for residents of Leeds.

Brent Brady – Leeds Community Safety – Alleygate Co-ordinator

Gough and Kelly worked to time and budget, which is essential. The engineers worked well and communication was excellent.

Janet Taylor – Finances and Premises Manager

Gough and Kelly have been the site’s preferred electrical supplier since 2003. They have successfully been involved in every major site electrical development during this period. The regular maintenance of the site electrical systems including the barriers, fire and intruder alarms is also contracted to GK. The site operates a 24/7 working system and their dedication, diligence and commitment to service has proved to be a major asset over the years. In conclusion I would have no hesitation in recommending them to any other organisation.

Len Smith Grad IOSH MInstLM AIEMA – DHL – Health & Safety Manager

Car Care Plan and Gough and Kelly have been in partnership since February 2006. During that time they have continued to maintain a high level of both professionalism and service. They react promptly to our needs and adapt quickly to any changed we may implement. More recently we have implemented new arrangements whereby Gough and Kelly personnel cover our main reception mornings and evenings. This brings peace of mind to our own staff and a professional image to our customers. Gough and Kelly understand our business need with a broad range of services whilst delivering an excellent customer service. We would not hesitate to recommend to any prospective client.

Darren Fletcher – Car Care Plan – Facilities Manager

Car Care Plan and Gough and Kelly have been in partnership since February 2006. During that time they have continued to maintain a high level of both professionalism and service. They react promptly to our needs and adapt quickly to any changed we may implement. More recently we have implemented new arrangements whereby Gough and Kelly personnel cover our main reception mornings and evenings. This brings peace of mind to our own staff and a professional image to our customers. Gough and Kelly understand our business need with a broad range of services whilst delivering an excellent customer service. We would not hesitate to recommend to any prospective client.

Darren Fletcher – Car Care Plan – Facilities Manager

Stuart White, who came out to site this week, represented your company in an exemplary manner. He presented to staff in a friendly and professional manner, and included them in the fire training session.

Michael Tuite – White Rose Academies Trust – Assistant Estates Manager

We have always received a professional service in terms of quality and value for money, customer service is good, always friendly, helpful and efficient.

Beverley Yearwood – North East Divisional Community Safety Partnership – Area community safety co-ordinator

“Leeds City College and formerly Park Lane College have used the services of Gough and Kelly for in excess of six years. During the relationship they have provided the college with several services, the primary one being a key holding and alarm response facility. Additionally they have provided security officers as required and support our lone worker procedures. The college operates from numerous sites across the Leeds area. It is important that when the buildings are locked, should the unexpected happen like an intruder or a fire alarm activation, there is a quick response. I have always found that the services provided by Gough and Kelly to be quick and efficient. Confirmation of a callout is received via an emailed activation report. I deal directly with their Operations Manager who is readily contactable should the needs arise. Their control room keeps me actively informed of any incidents that are outside of normal expectations. In summary I am very pleased with the service and professionalism received from Gough and Kelly and would happily recommend them to potential clients.”

Richard Giles – Leeds City College – House Services Manager

“I am writing to thank you for the security service you recently provided at our school. It was a difficult time for us, operating without an alarm system, and it was reassuring to know that your staff were on the premises. The staff who provided the security cover were polite and professional at all times and I would have no hesitation in recommending your service to potential clients.”

N. Hemingway – Acting Head teacher, Whitebridge Primary School

I am writing to you to express our gratitude for the way your company has supported Bostik Findley during the sale of our Leeds 27 site. The manner in which you looked after our property was excellent. You always kept us informed of situations and potential risks to the property and responded with additional guards or full time cover immediately. Your company was able to assist us in many other areas other than security, we were amazed with the diversity of work that you undertook on behalf of Bostik Findley, which ranged from clearing the site to removal, sale and disposal of plant and equipment. In closing, may I wish your company a successful future and once again thank you for the professionalism and enthusiasm shown by all your staff during the closure and sale of Bostik Findley Ltd. Leeds 27. I hope we have the opportunity to work together in the future.

J Davies – Project and Engineering Manager – Bostik Findley

We run a portfolio of commercial property around the UK and contract various suppliers in different locations including, since March 2010, Gough and Kelly to look after our interest in Leeds. Initially we replaced G4S with Gough and Kelly for our security needs and have gone on to use them for a handful of additional services, all very satisfactorily. Without reservation, I would say you’ll find that they: – Listen carefully to your needs – Deliver what is required promptly and exceed expectations – Display common sense when something out of the ordinary occurs – Employ & train staff who are reliable, polite & courteous.

I’d go further; Gough and Kelly staff are well motivated, thereby leaving you in the knowledge that you really are in safe hands. It’s not just the service, it’s the culture of the company which ensures business growth for many years to come.

Danny Bowers – Palm Assets – Director

Thanks for the installation. Everyone involved was professional and a pleasure to have around.

Mr D Metcalf